Why teams manage devices with Infronest
Why Scattered Devices Force Mobile Device Management Software
Teams do not adopt device management for fun. They reach mobile device management software because devices have multiplied beyond what anyone can track by hand. Laptops and phones go unpatched, no one knows which are compliant, and a lost device means a scramble with no way to wipe it. IT leaders, security teams, and operations managers feel this exposure daily, so the goal is control and visibility across every device, not a spreadsheet of guesses.
- No one has a live inventory of devices, so compliance is a guess rather than a fact.
- Devices go unpatched and drift out of policy, quietly widening the gap that patch management would close.
- A lost or stolen device cannot be locked or wiped quickly, so data walks out the door.
- Managing each operating system in a separate tool means more logins and more blind spots.
What the MDM Module Does
Mdm solutions in Infronest cover enrollment through to remote control, each scoped to your tenant.
Why Unified Device Management Beats a Standalone Tool
A separate device tool is one more console, one more login, and one more silo of data. That is the trap most device management falls into: a capable product that lives apart from everything else IT runs, so device context never meets asset or ticket context. Infronest takes the opposite path. Because mdm software here sits inside your operations platform, devices, assets, and tickets share one workspace and one audit trail, which is exactly what teams tired of tool sprawl need.
Tenant isolation is enforced at the core, not bolted on. Every device, policy, and command is scoped to your organization, and module middleware blocks access when MDM is disabled for a tenant, so mdm solutions here suit MSPs and multi-entity teams that must keep each organization's devices strictly separate.
Security and Compliance in One View
Managing devices and securing them are the same effort, and splitting them leaves gaps. Because MDM sits in the same platform as the VAPT module, device compliance and application security can be tracked together, so device posture is part of your overall security picture rather than a separate report no one reconciles.
How MDM Rolls Out
Every rollout follows a clear path, so device control matures in stages inside your tenant.
Transparent Positioning
- The platform UI, APIs, enrollment, and command queueing are production-ready in your tenant workspace.
- Physical lock and wipe on endpoints require completed push channels and OS agents, some of which are still maturing.
- Apple DEP and Windows OMA-DM need production certificates and identity provider setup before full device control.
Who It Is For
Enterprise mdm here makes sense when device sprawl has outgrown manual tracking.
- IT teams that need one registry across every operating system, not six separate tools.
- Security teams that need compliance enforced and lost devices handled quickly.
- MSPs and multi-entity organizations that need each tenant's devices strictly isolated.
- Teams that want device management in the same workspace as their assets and tickets.
Frequently Asked Questions
Losing track of your devices? Book an MDM walkthrough and see enrollment, policies, compliance, and commands in a live tenant workspace.
Three security levels: Normal, Medium & Hard
Every organization is seeded with three ready-made security postures for each OS — light, balanced and strict. They are created but never auto-applied: an admin reviews a level and assigns it, so nothing is enforced by surprise. Each level builds on the one before it.
| Control | Normal | Medium | Hard |
|---|---|---|---|
| Disk encryption (BitLocker / FileVault / LUKS) | On | On | On |
| Host firewall | On | On | On |
| Minimum password length | 8 | 10 | 14 |
| Password rotation | Complexity on | + 90-day | + 60-day |
| Screen / idle auto-lock | 15 min | 10 min | 5 min |
| OS update enforcement (Windows) | Soak + 10-day | 7-day deadline | Forced · 3-day |
| Browser hardening (Chrome / Edge) | Safe Browsing | + no export, no incognito | + dev tools off |
| Ransomware watchdog (behavioural EDR) | Off | Detect + quarantine | + auto-isolate host |
| Content DLP — add-on (cards / SSN / Aadhaar / PAN) | — | Content + cloud-upload block | + USB-copy + print block |
Shown for the desktop OSes (Windows / macOS / Linux). iOS and Android levels cover device encryption and passcode strength. No level includes lock, wipe or any destructive action — those stay operator-initiated, never a standing policy.
What Infronest controls — every level enforced by the agent
Device Management plans
Three tiers, billed per user / month. Enterprise is the full stack; Basic and Business are lighter, lower-cost tiers. Feature availability varies by OS and enrolment channel.
| Feature | Basic ₹300 /user/mo | Business ₹500 /user/mo | Enterprise ₹850 /user/mo |
|---|---|---|---|
| Core management | |||
| Device enrollment (Windows/macOS/Linux/Android/iOS) | ✓ | ✓ | ✓ |
| Device & software inventory | ✓ | ✓ | ✓ |
| User & group management | ✓ | ✓ | ✓ |
| Application management | ✓ | ✓ | ✓ |
| Device policies | Basic | Advanced | Advanced |
| Patch management | Basic | Advanced | Advanced |
| Compliance & security policies | Basic | ✓ | Advanced |
| Password / login policies | ✓ | ✓ | Advanced |
| Remote lockmacOS needs native Apple MDM | ✓ | ✓ | ✓ |
| Remote actions | |||
| Remote wipemacOS native MDM only; Linux = data wipe | — | ✓ | ✓ |
| Remote restart / commandscommand exec on agent OS | — | ✓ | ✓ |
| USB / peripheral control | — | ✓ | ✓ |
| Firewall / network isolation | — | ✓ | ✓ |
| Remote assistance (screen)desktop OS; Android view-only | — | — | ✓ |
| RMM (scripts / services / processes)agent OS | — | Basic | Advanced |
| Security & data | |||
| Encryption compliance | — | ✓ | ✓ |
| BitLocker / FileVault enforcementWin/macOS; Linux LUKS reporting | — | ✓ | ✓ |
| DLP suite (endpoint / browser / CASB)included in Enterprise; paid add-on on Basic/Business | Add-on | Add-on | ✓ |
| Device risk score | — | ✓ | ✓ |
| Certificate managementMDM-enrolled devices only | — | — | ✓ |
| BIOS / firmware control | — | — | ✓ |
| Security alerts | Basic | Advanced | Real-time |
| Enrollment & fleet | |||
| Zero-Touch / Autopilot / Apple ADE | — | Setup required | Setup required |
| Location trackingagent/IP; precise GPS supervised only | — | Optional | ✓ |
| Geofencing (compliance) | — | — | ✓ |
| Executive dashboard | — | ✓ | ✓ |
| Delegated admin (RBAC) | — | ✓ | Advanced |
| API / webhooks | — | Basic | Advanced |
| Reporting & support | |||
| Reports (CSV / PDF) | Basic | Advanced | Advanced |
| Audit-log retention | 30 days | 90 days | 1 year |
| Support | Standard | Priority | Dedicated |
Per user / month. Capability varies by OS and enrolment channel; some features require the native MDM channel or customer-side setup (noted inline). Not a certified SOC service.
Endpoint Management pricing
Device Management and Patch Management in one agent, billed per user — one rate covers all of a user’s devices. Available with Enterprise, or as a standalone engagement.
Data Loss Prevention is priced separately. DLP and Advanced DLP — content-aware scanning with OCR, egress encryption, ML classification, sensitivity labels, and browser & network DLP — are add-ons to the Endpoint plan, quoted per user with your engagement. Talk to sales for a scoped quote.
Endpoint Management
Device Management and Patch Management in one agent, billed per user — one flat rate covers every device that user manages.
See full pricing →Book an MDM walkthrough
See enrollment, policies, compliance, and commands in a live tenant workspace.
Looking for the device-management module inside the Infronest platform? See the Mobile Device Management module page.